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Recent blog posts

Customer Service MUST start right at the top!
EOFY 2016/17 –>NFY 2017/18 – Time for some Customer Service Res(v)olutions…!!!
“The Customer is Always Right”, right? NO they are NOT!!!
They may be colleagues – but they’re still customers!
How far have we lowered the Bar?

Testimonial

“The entertaining style and professionalism of the trainers were much appreciated and contributed to an educational and informative training course. Thanks guys – you made learning rewarding AND fun!”
Store Manager, Bridgestone Australia

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