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This is a very practical accredited course (BSB41004) aimed to develop the skills of current and future managers, including supervisors, team leaders, coordinators and office managers. What the participants learn | What the company gains | - Better self-management and management of others, including operational planning, time management and team building.
- Customer service strategies.
- Better communication and people skills.
- Strategies to improve workplace safety.
- A culture of change and continuous improvement.
| - Increased productivity.
- Improved customer service.
- Movement towards a “can-do” culture and continuous improvement.
- Improved internal and external communications.
- A range of new tools and alternative solutions to company issue.
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For more information about the Course Outline and Delivery Options please download our information pack: For Employers
If you would like to find out what other participants had to say about the training please have a look at: Client Testimonials This Nationally Recognised Training is delivered in partnership with Mission Australia
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