Frontline Management

 

This is a very practical accredited course (BSB41004) aimed to develop the skills of current and future managers, including supervisors, team leaders, coordinators and office managers.

What the participants learn
What the company gains
  • Better self-management and management of others, including operational planning, time management and team building.
  • Customer service strategies.
  • Better communication and people skills.
  • Strategies to improve workplace safety.
  • A culture of change and continuous improvement.
  • Increased productivity.
  • Improved customer service.
  • Movement towards a “can-do” culture and continuous improvement.
  • Improved internal and external communications.
  • A range of new tools and alternative solutions to company issue.

For more information about the Course Outline and Delivery Options please download our information pack:

For Employers

If you would like to find out what other participants had to say about the training please have a look at:

Client Testimonials

This Nationally Recognised Training is delivered in partnership with Mission Australia